At NewIPTVPro.com, customer satisfaction is our top priority. We strive to offer the best IPTV service possible. However, if you are not satisfied with your subscription, please review our refund policy below:

Refund Eligibility

• Refunds will only be issued within the first 7 days of subscription for new customers who experience service issues that we are unable to resolve.
• Refund requests submitted after 7 days of subscription will not be accepted.

Conditions for Refund

• Refunds are only provided for technical issues directly related to our IPTV service that cannot be resolved by our support team.
• Refunds are not provided for personal preference changes, device compatibility issues, or incorrect subscription purchases.

How to Request a Refund

• To request a refund, please contact our support team at support@newiptvpro.com with your order number and a detailed description of the issue.
• Refund requests must be submitted within the eligible time frame (within 7 days of the subscription start date).

Non-Refundable Items

• No refunds are issued for one-time purchases such as pay-per-view events or temporary subscriptions.
• Subscriptions purchased through third-party platforms or resellers are not eligible for a refund directly through us.

Processing Time

• Approved refunds will be processed within 7-10 business days to the original payment method. Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.

Changes to the Refund Policy

• NewIPTVPro.com reserves the right to modify or update this refund policy at any time. Any changes will be posted on this page, and it is your responsibility to review this policy periodically.

If you have any questions regarding our refund policy, feel free to contact us at support@newiptvpro.com